1. Data we collect

Name, email, phone number, dates, guest count, arrival details and your message, plus technical data such as IP address and browser type.

2. Lawful basis

We process request data to take steps at your request before a contract and to answer your enquiry. Where consent applies, you may withdraw it at any time, per Закон України «Про захист персональних даних» № 3153-IX від 25.06.2024.

3. Retention

Kept no longer than 24 months after our last contact, unless law or a complaint requires longer.

4. Sharing

Only with providers supporting hosting, email and booking coordination, and with authorities where legally required. We never sell personal data.

5. Security

Access limited to authorised staff; encrypted transfer and protected servers.

6. Your rights

Access, correction, deletion, restriction, portability, objection and withdrawal of consent: write to contact@myrvantix.com. We reply within the period set by law.

7. Cookies

Cookies and similar storage are used only with prior consent, except strictly necessary technical storage, per Закон України «Про електронні комунікації» № 1788-IX від 16.12.2021.

8. Complaints

Write to contact@myrvantix.com or call +380 968 262 2757. You may also contact the Ukrainian Parliament Commissioner for Human Rights; this does not limit your rights under Закон України «Про захист прав споживачів» № 1023-XII від 12.05.1991.

9. Provider details and language

Identification is published in the legal notice per Закон України «Про електронну комерцію» № 675-VIII від 03.09.2015; consumer information is also available in Ukrainian per Закон України «Про забезпечення функціонування української мови як державної» № 2704-VIII від 25.04.2019.