1. Provider identification
myrvantix.com is operated by PE myrvantix.com, 28 Volodymyrska St, Kyiv, 01001, Ukraine, EDRPOU 74262712. Managing Director: Sara Bauer. contact@myrvantix.com, +380 968 262 2757. Law of Ukraine “On Electronic Commerce” No. 675-VIII of 03.09.2015.
2. Fees and payment
We charge a coordination fee for arranging accommodation requests. Amount, currency (UAH) and scope are shown before you submit personal data or pay; the fee is separate from the accommodation price. Commission is disclosed before payment under the Law of Ukraine “On Protection of Consumer Rights” No. 1023-XII of 12.05.1991 and the Law of Ukraine “On Advertising” No. 270/96-VR of 03.07.1996. It is payable only after you confirm these terms.
3. Cancellation
Cancel by email to contact@myrvantix.com. If coordination has not started, the fee is refunded in full. If it has, the non-refundable part stated in your confirmation applies. Accommodation terms are set by the property and shown before payment.
4. Refunds
Approved refunds go to the original payment method within 10 business days. This does not limit your statutory rights.
5. Service nature
We coordinate accommodation requests and do not act as a tour operator or travel agent under the Law of Ukraine “On Tourism” No. 324/95-VR of 15.09.1995 unless separately registered.
6. Complaints
Send complaints to contact@myrvantix.com or +380 968 262 2757; we reply within 10 business days. You may also contact the State Service of Ukraine for Food Safety and Consumer Protection. This does not limit your rights under Law No. 1023-XII.
7. Confirm your request
Request fee confirmation before paying. After submission you are redirected to a thank-you page.