Terms of Service

1. Our role

We provide independent accommodation coordination: we help you find accommodation and forward your request to the provider. We do not sell or resell transport tickets, vouchers or tourism packages, and we do not act as a tour operator or travel agent. The accommodation contract is concluded between you and the provider.

2. Your responsibilities

Provide accurate booking details, use the site lawfully, and review the provider's conditions before confirming.

3. Availability

Listings and availability are indicative and may change until a booking is confirmed in writing.

4. Prices and payment

Prices are shown in UAH unless stated otherwise, with applicable taxes where indicated. Payment terms and any fees are disclosed before you confirm a request.

5. Cancellation and refunds

The provider's cancellation terms apply and are shown before confirmation. Eligible refunds of sums we receive are processed within 14 calendar days.

6. Liability

We are not liable for services delivered by accommodation providers. Our liability is limited to our coordination fee where such limitation is permitted; nothing here limits your statutory consumer rights.

7. Complaints

Write to contact@myrvantix.com or call +380 968 262 2757; we reply within 30 days. You may also contact the State Service of Ukraine for Food Safety and Consumer Protection, without prejudice to your right to go to court.

8. Legal framework

Закон України «Про електронну комерцію» № 675-VIII від 03.09.2015; Закон України «Про захист прав споживачів» № 1023-XII від 12.05.1991; Закон України «Про рекламу» № 270/96-ВР від 03.07.1996; Закон України «Про захист персональних даних» № 3153-IX від 25.06.2024; Закон України «Про електронні комунікації» № 1788-IX від 16.12.2021; Закон України «Про забезпечення функціонування української мови як державної» № 2704-VIII від 25.04.2019; Закон України «Про туризм» № 324/95-ВР від 15.09.1995.